We deliver across the United Kingdom and to EU countries. UK standard delivery is free on orders over £100. Delivery options and charges for each country are shown at checkout and in our Shipping Policy.

Orders placed before 2pm on a working day are dispatched within 24 hours. UK standard delivery takes 3–5 working days and UK express delivery takes 2–3 working days. EU deliveries usually take 5–12 working days. You will receive a tracking number by email as soon as your order ships.

Orders delivered outside the UK may be subject to import duties and taxes on arrival. These charges are the responsibility of the customer.

Every KINGSPER watch comes with a 2-year warranty covering mechanical faults. The warranty does not cover colour, plating, coating or paint issues (such as fading or wear of gold, rose gold or black finishes), accidental damage, improper handling or repairs made by unauthorised third parties. See our full warranty terms.

You have 30 days from receiving your order to request a return. Start your return through our Return Portal. Full details are in our Refund Policy.

Follow our Rubber Strap Guide or our Stainless Steel Strap Guide to resize your strap at home.

Watch our step-by-step video in the Day and Date Adjustment Guide.

Email us at info@kingsper.com, call 07777760560 or use our contact page. Our team will be happy to help.